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Start Date	Description	Technician	Amount
2016-09-15	CUSTOMER STATES THE TRANSMISSION IS MAKING A NOISE AT IDLE WHEN WARM, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE NOISE TO APPEAR TO BE COMING FROM THE BELLHOUSING AREA OF THE TRANSMISSION, TECHNICIAN REMOVED TRANSMISSION REPLACED TORQUE CONVERTER, AND WENT THROUGH TRANSMISSION TO VERIFY THERE TO BE NO ADDITIONAL FAILURE, TECHNICIAN FOUND NO PROBLEMS IN THE TRANSMISSION. TECHNICIAN REPLACED THE FLEXPLATE TO ENSURE NOISE WAS NOT COMING FROM THE FLEXPLATE. UPON COMPLETION TECHNICIAN FOUND NOISE STILL PRESENT. AFTER FURTHER DIAGNOSIS TECHNICIAN FOUND A VIBRATION TO BE COMING FROM THE AC COMPRESSOR WHEN TURNED ON THAT IS TRANSFERRING DOWN AND SOUNDS LIKE ITS COMING FROM THE FRONT OF THE TRANSMISSION AREA. WHEN COMPRESSOR IS TURNED OFF NOISE GOES AWAY.	JONATHAN TAYLOR	$61.58
Sub-total			$61.58
Hazardous Materials Disposal			$2.77
Shop Supplies			$3.39
Sub-total			$67.74
Tax ($6.85%)			$4.22
Total			$71.96

Payments

Total Payments To Date			$71.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap