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Jobs

Start Date	Description	Technician	Amount
2016-10-10	COURTESY INSPECTION (FREE)	LOGAN BACKUS	$0.00
2016-10-13	TECHNICIAN FOUND RIGHT SIDE REAR LUG NUTS TO BE MISSING. TECHNICIAN IS UNABLE TO PURCHASE MATCHING SPLINED LUG NUTS AND WILL REQUIRE REPLACING COMPLETE LUG NUT SET WITH NEW SPLINED KEY AND TORQUE TO SPEC ON ALL FOUR WHEELS.	JONATHAN TAYLOR	$115.83
2016-10-10	VEHICLE WAS TOWED IN, CUSTOMER STATES THE RIGHT REAR WHEEL FELL OFF WHILE DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN INSPECTED AND STATES THE LUG NUTS WERE NOT TORQUED PROPERLY AND HAS CAUSED THE LUG STUDS TO SHEAR. TECHNICIAN FOUND DAMAGE TO THE RIGHT SIDE REAR BRAKE ROTOR, BRAKE CALIPER BRACKET, BRAKE CALIPER, BRAKE PADS, LUG STUDS, AND BACKING PLATE. PLEASE REPLACE LISTED COMPONENTS AND BLEED BRAKE SYSTEM. TECHNICIAN WILL ALSO REQUIRE A NEW SET OF LUG NUTS AND LUG NUT KEY.	JONATHAN TAYLOR	$1,286.38
Sub-total			$1,402.21
Shop Supplies			$49.11
Sub-total			$1,451.32
Total			$1,451.32

Payments

Total Payments To Date			$1,451.32
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap