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Start Date	Description	Technician	Amount
2016-10-11	CUSTOMER STATES THERE IS A RATTLE IN THE TRANSMISSION AREA, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND BELIEVES THE NOISE TO BE COMING FROM THE TORQUE CONVERTER OR FLEXPLATE, PLEASE REMOVE THE TRANSMISSION TO INSPECT. TECH DUPLICATED CONCERN. TECH REMOVED TRANSMISSION AND DIS-ASSEMBLED. TECH FOUND A CLIP THAT HAD BECOME UN-SEATED ALLOWING FOR A RATTLE NOISE TO BE HEARD. TECH RE-SEATED CLIP AND RE-ASSEMBLED TRANSMISSION. NOW VEHICLE IS OPERATING AS DESIGNED.	LOGAN BACKUS	$0.00
2016-10-11	FLEXPLATE.	LUKE HARRISON	$72.36
2016-10-12	TECH FOUND THE DRIVERS BRAKE CALIPER TO BE MISSING A CALIPER BOLT. TECH INSTALLED NEW CALIPER BOLT FOR CUSTOMER.	LUKE HARRISON	$518
Sub-total			$77.54
Shop Supplies			$4.26
Sub-total			$81.80
Tax ($6.85%)			$531
Total			$87.11

Payments

Total Payments To Date			$87.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap