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Start Date	Description	Technician	Amount
2016-11-07	CUSTOMER STATES THERE IS A KNOCK IN THE ENGINE, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE KNOCK TO GO AWAY WHEN INJECTOR #8 IS DISABLED. PLEASE REPLACE INJECTOR #8.	LOGAN BACKUS	$693.54
Discount			-190.340.00
2016-11-10	DIESEL - DURAMAX LML 2011-2016 CP4 RETRO CONVERSION KIT TO CP3 PUMP. THIS KIT REQUIRES ADDITIONAL TUNING AND RECOMMENDS THE USE OF A LIFT PUMP FOR BEST RESULTS. TECHNICIAN PERFORMED DIAGNOSIS ON CP4 PUMP AND FOUND THERE TO BE CATASTROPHIC FAILURE OF THE CP4 PUMP AND IT HAS SENT DEBRIS THROUGH THE ENTIRE FUEL SYSTEM. TECHNICIAN HAS RECOMMENDED CONVERT THE PUMP BACK TO A CP3 DESIGN AND FLUSH THE FUEL SYSTEM. TECHNICIAN TESTED BALANCE RATES ON THE FUEL INJECTORS AND THE REMAINING 7 ARE STILL WITHIN SPECIFICATION AT THIS TIME. TECHNICIAN STATES THE FUEL INJECTORS ARE UNABLE TO BE CLEANED OR FLUSHED, AS A RESULT THERE IS NO WAY TO TEST OR GURANTEE THE LIFE EXPECTANCY FROM THE REMAINING INJECTORS AND THEY COULD END UP NEEDING TO BE REPLACED IF DAMAGE HAS ALREADY BEGUN FROM THIS FAILURE.	LOGAN BACKUS	$3,690.47
Discount			-200.000.00
2016-11-10	TECHNICIAN WILL REQUIRE THE REMOVAL OF THE FUEL TANK TO DRAIN AND FLUSH OUT THE FUEL TANK AND LINES.	LOGAN BACKUS	$237.93
Sub-total			$4,231.60
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$4,328.97
Tax ($6.27%)			$289.86
DIESEL FUEL			$50.00
Total			$4,668.83
Total Discount			$390.34

Payments

Total Payments To Date			$4,668.83
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap