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Jobs

Start Date	Description	Technician	Amount
2016-12-03	CUSTOMER STATES THE CHECK ENGINE LIGHT HAS RETURNED WITH THE SAME CODE P0304 SINCE LAST REPAIR. TECH DUPLICATED CONCERN AND FOUND COMPRESSION ON CYLINDER #4 TO BE LOW ONLY WHEN ENGINE IS COLD. TECH REMOVED CYLINDER HEADS AND FOUND EXHAUST VALVES, SEATS, AND GUIDES WEAR EXCESSIVELY WORN. TECH HAD MACHINE SHOP MACHINE HEADS AND INSTALL NEW UPDATED EXHAUST VALVES, AND KNURL GUIDES. TECH RE-ASSEMBLED, TEST DROVE AND NOW OPERATING AS DESIGNED. THIS REPAIR COMES WITH A 3 YEAR 36,000 MILE PARTS AND LABOR WARRANTY AT OUR LOCATION ONLY. (TOWING NOT INCLUDED) DISCOUNT WAS PREVIOUS JOB LABOR CREDITS FOR CUSTOMER SATISFACTION.	LUKE HARRISON	$2,915.51
Discount			-1050.000.00
2016-12-03	REGISTER VEHICLE FOR CUSTOMER SATISFACTION.	LUKE HARRISON	$141.50
Discount (100.00%)			-141.50.00
2016-12-03	STATE - SAFETY INSPECTION AND EMISSIONS TEST*	LUKE HARRISON	$42.00
Discount (100.00%)			-41.9980.00
Sub-total			$1,865.51
Tax ($4.18%)			$127.79
Total			$1,993.30
Total Discount			$1,233.50

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,993.30
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap