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Start Date	Description	Technician	Amount
2016-12-12	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2016-12-12	CUSTOMER STATES THE ENGINE WILL NOT START WHEN COLD. PLEASE CHECK AND ADVISE.	JONATHAN TAYLOR	$219.93
2016-12-12	CUSTOMER STATES THERE IS RED FLUID LEAKING PLEASE CHECK AND ADVISE. CUSTOMER ALSO STATES OIL IS LOW ON THE DIPSTICK. PLEASE CHECK FOR OIL LEAKS AND ADVISE. TECH FOUND THE DIPSTICK SEAL IS STILL LEAKING FROM PREVIOUS REPAIR. TECH FOUND THE INNER O-RING ASSEMBLY IS NOT MAKING CONTACT AND IN ORDER TO PROPERLY FIX ENGINE WOULD NEED TO BE REMOVED. TECH USED A LOT OF GASKET MAKING SEALANT TO ATTEMPT TO EITHER SLOW DOWN THE LEAK OR POSSIBLY FIX IT TEMPORARILY. IT IS RECOMMENDED THAT CUSTOMER GET PREPARED TO HAVE ENGINE PULLED AND AT LEAST RE-SEALED BUT WITH MILEAGE IT IS RECOMMENDED TO HAVE ENGINE RE-BUILT. CUSTOMER TO PAY FOR OIL ONLY. EVERYTHING ELSE IS AN ATTEMPT OF WARRANTY.	JONATHAN TAYLOR	$71.88
2016-12-14	PLEASE RE SEAL THE TRANSMISSION FLUID PAN UNDER WARRANTY. IF LEAK RETURNS THEN A NEW FLAT PAN WILL NEED TO BE INSTALLED AND A RE-USABLE GASKET PURCHASED AND INSTALLED.	JONATHAN TAYLOR	$0.00
2016-12-12	STATE - SAFETY INSPECTION TEST (ONLY)*	TYLER SPANGLER	$15.00
Sub-total			$306.81
Hazardous Materials Disposal			$13.81
Shop Supplies			$16.87
Sub-total			$337.49
Tax ($6.85%)			$19.99
Total			$357.48

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$357.48
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap