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Start Date	Description	Technician	Amount
2016-12-13	COURTESY INSPECTION (FREE) PLEASE CHECK THE RIGHT REAR CONTROL ARM FOR MOVEMENT. TECHNICIAN NOTES WASHER FLUID PUMP HAS A HOLE IN IT.	LUKE HARRISON	$0.00
2016-12-13	CUSTOMER STATES THE ENGINE HAS A LACK OF POWER, THE CHECK ENGINE LIGHT IS ON, AND THERE IS A LOUD FLUID TYPE NOISE WHEN DRIVING, PLEASE CHECK AND ADVISE. CHECKED AND FOUND MULTIPLE CODES STORED; P0401, P0299, P0460, P2120, P2125, P0589, P0504. TECHNICIAN PERFORMED DIAGNOSIS FIRST ON TURBO RELATED CODES AND FOUND THERE TO BE A LEAK ON THE BOOST SIDE, TECHNICIAN FOUND THE DRIVERS SIDE CHARGE HOSE TO BE SPLIT. TECHNICIAN RECOMMENDS REPLACE CHARGE PIPE, CLEAR CODES AND TEST DRIVE TO SEE WHICH CODES RETURN, RETURNING CODES WILL REQUIRE ADDITIONAL DIAGNOSIS.	LUKE HARRISON	$364.76
2016-12-19	PLEASE TORQUE ALL REAR AXLE CONTROL ARM MOUNTS.	TYLER SPANGLER	$19.03
Sub-total			$383.79
Shop Supplies			$21.11
Sub-total			$404.90
Tax ($6.85%)			$26.29
Total			$431.19

Payments

Total Payments To Date			$431.19
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap