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Start Date	Description	Technician	Amount
2016-12-30	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODE FOR GLOW PLUG #6. TECHNICIAN REMOVED GLOW PLUG AND FOUND GLOW PLUG TO BE VERY HIGH RESISTANCE, THE HIGH RESISTANCE HAS CAUSED THE POWER SUPPLY WIRE TO MELT, TECHNICIAN RECOMMENDS REPLACE THE GLOW PLUG #6 AND REPLACE POWER SUPPLY WIRE FROM THE GLOW PLUG CONTROLLER. CUSTOMER HAS ALSO BEEN ADVISED TO REPLACE THE REMAINING GLOW PLUGS AS A PREVENTATIVE MEASURE.	LUKE HARRISON	$241.60
2016-12-30	PLEASE INSTALL EGT PROBE, PART IS UNDER WARRANTY.	LUKE HARRISON	$47.59
Sub-total			$289.19
Shop Supplies			$15.91
Sub-total			$305.10
Tax ($6.85%)			$19.81
Total			$324.90

Payments

Total Payments To Date			$324.90
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap