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Start Date	Description	Technician	Amount
2017-01-12	COURTESY INSPECTION (FREE) CUSTOMER STATES THE DOOR LOCKS ON THE PASSENGER SIDE DON'T WORK, PLEASE CHECK.	JONATHAN TAYLOR	$0.00
2017-01-12	CUSTOMER STATES THERE IS A VIBRATION WHEN ACCELERATING AT HIGHWAY SPEEDS, PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS TO FIND ONE OF THE RIMS APPEARS TO BE SLIGHTLY BENT, TECHNICIAN INSTALLED SPARE TIRE IN PLACE OF BENT RIM AND THE CONCERN WAS STILL PRESENT. TECHNICIAN BELIEVES DUE TO THE SYMPTOMS THAT THE VIBRATION ONLY UPON ACCELERATION AT HIGHWAY SPEEDS IS A RESULT OF A WORN CV AXLE. TECHNICIAN ALSO STATES BOTH CV AXLES HAVE BOOTS THAT ARE LEAKING GREASE. TECHNICIAN RECOMMENDS REPLACE BOTH FRONT CV AXLES AND RE CHECK.	JASMINE HARRISON	$564.53
2017-01-13	TECHNICIAN FOUND THE RIGHT SIDE FRONT DOOR LOCK ACTUATOR TO BE SHORTED AND RECOMMENDS REPLACE IN ORDER TO REPAIR OPERATION OF RIGHT FRONT DOOR AUTOMATIC LOCKS.	LOGAN BACKUS	$267.81
2017-01-13	TECHNICIAN RECOMMENDS REMOVE THE REAR SLIDING DOOR PANEL AND VERIFY FAULT OF DOOR LOCKS INOPERABLE. TECHNICIAN BELIEVES THE ACTUATOR IS SHORTED, PRICE FOR REPAIR IS ASSUMING THE ACTUATOR IS DEFECTIVE. TECHNICIAN VERIFIED SHORTED ACTUATOR AND REPLACED.	LOGAN BACKUS	$332.51
Sub-total			$1,164.85
Shop Supplies			$49.11
Sub-total			$1,213.96
Tax ($6.85%)			$79.79
Total			$1,293.75

Payments

Total Payments To Date			$1,293.75
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap