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Start Date	Description	Technician	Amount
2017-01-18	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2017-01-18	CUSTOMER STATES THE ENGINE STARTED KNOCKING WHILE DRIVING AND EVENTUALLY DIED. NOW THE ENGINE WILL CRANK BUT NOT START, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE COOLANT INTERMIXED INTO THE ENGINE OIL. TECHNICIAN ALSO STATES THERE IS NO OR LOW COMPRESSION IN ALL CYLINDERS OF THE ENGINE. TECHNICIAN BELIEVES THE COOLANT INTERMIXED WITH THE OIL EITHER THROUGH A CYLINDER HEAD GASKET, OR THE ENGINE OIL COOLER. TECHNICIAN RECOMMENDS ENGINE TEAR DOWN TO VERIFY FAULT OF FAILURE AND PERFORM REPAIRS. ENGINE WILL MOST LIKELY NEED TO BE RE-BUILT.	LUKE HARRISON	$95.17
Sub-total			$95.17
Hazardous Materials Disposal			$4.28
Shop Supplies			$523
Sub-total			$104.68
Tax ($6.85%)			$6.52
Total			$111.20

Payments

Total Payments To Date			$111.20
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap