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Start Date	Description	Technician	Amount
2017-01-20	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, AND THE VEHICLE OVERHEATED AT IDLE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE COOLANT RESERVOIR CAP TO BE ALLOWING FLUID PAST, PLEASE REPLACE CAP. TECHNICIAN FOUND OXYGEN SENSOR TO BE READING INCORRECTLY, PLEASE REPLACE, TECHNICIAN FOUND FUEL INJECTOR #3 TO BE STUCK OPEN, PLEASE REPLACE FUEL INJECTOR #3. TECHNICIAN FOUND THE ENGINE COOLANT TEMPERATURE SENSOR TO BE READING ABOUT 40 DEGREES OFF, PLEASE REPLACE SENSOR. TECHNICIAN COMPLETED REPAIRS, CLEARED CODES, AND TEST DRIVE TO FIND THE ENGINE TO BE RUNNING SMOOTH WITH FULL POWER, NO CODES HAVE RETURNED AT THIS TIME. TECHNICIAN ALSO NOTED THE ENGINE COOLING SYSTEM IS OPERATING AS DESIGNED.	LUKE HARRISON	$181.88
Sub-total			$181.88
Hazardous Materials Disposal			$818
Shop Supplies			$10.00
Sub-total			$200.06
Tax ($6.85%)			$12.46
Total			$212.52

Payments

Total Payments To Date			$212.52
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap