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Start Date	Description	Technician	Amount
2017-02-13	CUSTOMER STATES THE TRUCK IS IDLING ROUGH AT COLD START UP, AND THERE IS LOTS OF WHITE SMOKE. CUSTOMER ALSO STATES THE BALANCE RATE ON THE #6 INJECTOR IS AROUND +10 UNTIL THE TRUCK WARMS UP, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND VERIFIED THE CONCERN TO FIND CYLINDER #6 TO HAVE A HIGH BALANCE RATE, AND THERE IS LOTS OF WHITE SMOKE, FOR THE FIRST COUPLE MINUTES OF EVERY START UP. THEN SLOWLY THE INJECTOR BALANCE RATE AND THE SMOKE CLEARS UP AND ALL IS WORKING AS DESIGNED. TECHNICIAN REPLACED INJECTOR #6 AND THE BALANCE RATE IS NOW STAYING WITHIN SPECIFICATION AT ALL TIMES DURING TEST DRIVE. TECHNICIAN NOTED THERE IS STILL A SMALL AMOUNT OF WHITE SMOKE AT IDLE.*	LOGAN BACKUS	$110.01
Sub-total			$110.01
Total			$110.01

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$110.01
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap