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Start Date	Description	Technician	Amount
2017-02-16	COURTESY INSPECTION (FREE) TECHNICIAN NOTES; LICENSE PLATE LIGHTS ARE MISSING, TRANSMISSION FLUID IS A LITTLE DARK, COOLANT LEVEL IS LOW, POWER STEERING FLUID IS A LITTLE DARK, ENGINE IS VERY WET FROM OIL LEAKS, TUNE UP IS RECOMMENDED EVERY 100K MILES, FUEL FILTER IS DUE TO BE REPLACED EVERY 15K MILES, SHIFT LEVER IS STIFF OUT OF PARK.	TYLER SPANGLER	$0.00
2017-02-16	CUSTOMER STATES THE CHECK ENGINE LIGHT BULB IS BURNT OUT, AND CODES ARE PRESENT. CUSTOMER ALSO STATES THE ENGINE RUNS ROUGH. PLEASE CHECK AND ADVISE. WHEN DREW CAME IN EARLY LAST WEEK LUKE FOUND MULTIPLE CODES STORED IN ECM. INCLUDING P0300-MULTIPLE MISFIRE, P0146 HO2S CIRCUIT, AND MORE. TECH FOUND CODE P0146 HO2S CIRCUIT FAULT IS THE ONLY CODE THAT RETURNED. TECH WENT THROUGH DIAGNOSTICS FOR THIS CODE AND FOUND THE H02S B1S3 CIRCUIT TO BE OPEN INTERMITTENTLY. TECH TRACED THROUGH HARNESS AND FOUND A REPAIR USING STANDARD BUTT CONNECTORS. TECH RECOMMENDS REPLACING BUTT CONNECTORS TO A SOLDER JOINT WITH HEAT TAPE AND RE-CHECK SYSTEM.	LUKE HARRISON	$190.00
2017-02-21	PROMOTION - FREE SAFETY INSPECTION WITH PURCHASE OF EMISSIONS TEST*	TYLER SPANGLER	$35.00
Sub-total			$225.00
Shop Supplies			$12.38
Sub-total			$237.38
Tax ($6.85%)			$13.02
Total			$250.40

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$250.40
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap