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Start Date	Description	Technician	Amount
2017-03-20	COURTESY INSPECTION (FREE) CUSTOMER STATES BRAKES MAKE A GRINDING NOISE PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE REAR BRAKE PADS TO BE TOUCHING METAL TO METAL WITH THE ROTORS. OIL CHANGE 300 MILES OVER DUE. TRANSMISSION FLUID LOOKS DARK RECOMMEND FLUSHING SYSTEM. BRAKE FLUID IS DISCOLORED TECHNICIAN RECOMMENDS FLUSHING BRAKE SYSTEM. OIL LEAK RECOMMEND DIAGNOSIS. AIR FILTER DIRTY RECOMMEND REPLACING. SERPENTINE BELT CRACKING RECOMMEND REPLACING. TUNE UP ALMOST DUE 90,000 MILES.	TYLER SPANGLER	$0.00
2017-03-20	FRONT BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	TYLER SPANGLER	$149.99
2017-03-20	REAR BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. ROTORS GOUGED PLEASE REPLACE REAR ROTORS.	TYLER SPANGLER	$241.07
Sub-total			$391.06
Hazardous Materials Disposal			$17.60
Shop Supplies			$21.51
Sub-total			$430.17
Tax ($6.85%)			$26.79
Total			$456.96

Payments

Total Payments To Date			$456.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap