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Start Date	Description	Technician	Amount	Delete?	Decline?
2017-03-27	CUSTOMER STATES, WHEN COMING TO A STOP THE VEHICLE WILL SOMETIMES ENGAGE THE ABS SYSTEM AND ALMOST NOT STOP. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND WAS ABLE TO DUPLICATE THE CONCERN. TECHNICIAN FOUND THERE TO BE NO CURRENT OR HISTORY CODES PRESENT IN THE ABS SYSTEM. TECHNICIAN MONITORED SPEED SENSORS AND FOUND ALL SENSORS TO BE CORRECT AND STAYING CONSISTENT OF ONE ANOTHER. TECHNICIAN STATES THE MOST LIKELY CAUSE OF THE CONCERN IS A DIRTY OR OTHERWISE FAULTY FRONT WHEEL SPEED SENSOR. BECAUSE THE CONCERN IS HAPPENING ONLY AT SUCH LOW SPEEDS THERE IS NO WAY TO INDEFINITELY DETERMINE THE FAULT. TECHNICIAN RECOMMENDS EITHER REPLACE BOTH FRONT WHEEL SPEED SENSOR AND HUB ASSEMBLIES, OR REMOVE WHEEL SPEED SENSORS AND CLEAN TO RE-INSTALL AS AN ATTEMPT.	LUKE HARRISON	$705.12	X	%
2017-04-04	TECHNICIAN NOTES; POWER STEERING LINES WET, AIR FILTER IS DIRTY, SERPENTINE BELT IS CRACKED, FRONT SHOCKS ARE OLD AND RUSTED, REAR SHOCKS LOOK NEWER.	TYLER SPANGLER	$0.00	X	%
Sub-total			$705.12
Shop Supplies			$28.20
Sub-total			$733.32
Tax ($7.25%)			$51.12
Total			$784.44

KPI's

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KPI	Target	Actual	Gap