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Start Date	Description	Technician	Amount
2017-03-28	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2017-03-28	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, THE VEHICLE INTERMITTENTLY STALLS OUT WHEN DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND WAS ABLE TO DUPLICATE THE CONCERN, TECHNICIAN NOTED THE SPEEDOMETER WOULD ALSO JUMP RANDOMLY AT THE TIME OF THE ENGINE STALLING CONCERN. TECHNICIAN PERFORMED DIAGNOSIS TO FIND A SHORTED WIRE ON THE VALVE COVER. THE INSULATION FOR THE WIRE AND THE LOOM HAVE BROKEN AWAY FROM THE HARNESS AND THE HEAT FROM THE ENGINE HAS EXPOSED BARE WIRE AND THE WIRE IS SHORTING OUT ON THE VALVE COVER. TECHNICIAN REPAIRED WIRES AND PROPERLY INSULATED AND RE LOOMED THE HARNESS. TECHNICIAN TEST DROVE AND WAS UNABLE TO FURTHER DUPLICATE THE CONCERN. TECHNICIAN RECOMMENDS ADDITIONAL TEST DRIVE AND IF ANY SYMPTOMS RETURN PLEASE BRING BACK FOR A RE CHECK ON THE SYSTEM.	LUKE HARRISON	$95.17
Discount (10.00%)			-9.5170.00
2017-03-30	TECHNICIAN NOTES; AIR BAG LIGHT COMES ON INTERMITTENTLY WHEN DRIVING, CHECK ENGINE LIGHT IS ON WITH AN EVAPORATIVE SYSTEM CODE.	LUKE HARRISON	$0.00
Sub-total			$85.65
Hazardous Materials Disposal			$3.85
Shop Supplies			$4.71
Sub-total			$94.21
Tax ($6.17%)			$587
Total			$100.08
Total Discount			$9.52

Payments

Total Payments To Date			$100.08
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap