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Start Date	Description	Technician	Amount
2017-05-01	CUSTOMER STATES THERE IS A BOLT THAT CAME OUT OF THE STEERING COLUMN AREA AND THE SHIFTER IS REALLY LOOSE NOW, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A BROKEN BOLT AT THE END OF THE SHIFTER LINKAGE WHERE IT ATTACHES TO THE PIVOT BRACKET. TECHNICIAN STATES THERE ARE TWO BOLTS THAT HOLD THE PIVOT BRACKET TO THE SHIFTER LINKAGE. TECHNICIAN RECOMMENDS (IN ORDER TO PERMANTLY REPAIR) REMOVE COLUMN AND DRILL AND EXTRACT BOLT TO REPLACE WITH NEW BOLT. FOR TIME PURPOSES CUSTOMER WOULD LIKE TO LOC-TITE AND PROPERLY TORQUE THE REMANING BOLT FOR A TEMPORARY FIX AND RETURN AT A LATER DATE TO COMPLETE REPAIRS.	LOGAN BACKUS	$47.59
Sub-total			$47.59
Shop Supplies			$2.62
Sub-total			$50.21
Tax ($6.85%)			$3.26
Total			$53.46

Payments

Total Payments To Date			$53.46
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap