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Start Date	Description	Technician	Amount
2009-03-24	COURTESY INSPECTION (FREE)	RUSSELL HUDSON	$0.00
2009-03-25	CUSTOMER STATES HIS HEATER CORE IS LEAKING INTO THE VEHICLE ON THE PASSENGER SIDE AND WOULD LIKE IT FIXED.	RUSSELL HUDSON	$955.98
2009-03-25	CUSTOMER STATES THE GLOVE BOX LATCH IS BROKEN AND IS RUNNING THE BATTERY DOWN. PLEASE CHECK ON COST TO REPAIR THIS CONCERN.	RUSSELL HUDSON	$85.00
2009-04-15	REPLACE BLEND-AIR DOOR	RUSSELL HUDSON	$363.70
2009-03-25	TECH FOUND PASSENGER SIDE CV AXLE JOINT BROKEN AND NON REPAIRABLE. TECH ALSO FOUND DRIVERS SIDE CV BOOT TORN AND IS CURRENTLY REPAIRABLE. TECH RECOMMENDS REPLACING PASSENGER SIDE CV AXLE AND REPAIRING DRIVERS SIDE WITH A NEW BOOT AND REPACKING JOINT.	RUSSELL HUDSON	$515.85
Sub-total			$1,920.53
Hazardous Materials Disposal			$45.27
Shop Supplies			$41.51
Sub-total			$2,007.31
Tax ($6.85%)			$131.56
Total			$2,138.86

Payments

Total Payments To Date			$2,138.86
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap