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Start Date	Description	Technician	Amount
2017-08-11	COURTESY INSPECTION (FREE) CRACK DOWN MIDDLE OF WINDSHIELD, TIRES AT 3/32.	TYLER SPANGLER	$0.00
2017-08-11	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE AC IS INOPERATIVE, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND A MESSAGE ON DASH THAT THE AC HAS BEEN DE ACTIVATED DUE TO ENGINE TEMPERATURE TOO HIGH. TECHNICIAN FOUND CODES; P0128, P2181. TECHNICIAN RECOMMENDS FIRST REPLACE THE THERMOSTAT, CLEAR THE CODES TO VERIFY AC OPERATION, AND TEST DRIVE TO SEE IF ANY SYMPTOMS RETURN. TECHNICIAN ALSO FOUND A TSB REGARDING THIS ISSUE, GM HAS SET OUT A COMPUTER SOFTWARE UPDATE. TECHNICIAN RECOMMENDS REPLACE THE THERMOSTAT ASSEMBLY AND CUSTOMER WOULD BE REQUIRED TO TAKE TO DEALER FOR SOFTWARE UPDATE.	TYLER SPANGLER	$248.08
Sub-total			$248.08
Hazardous Materials Disposal			$11.16
Shop Supplies			$13.64
Sub-total			$272.88
Tax ($6.85%)			$16.99
Total			$289.88

Payments

Total Payments To Date			$289.88
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap