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Start Date	Description	Technician	Amount
2017-08-28	CUSTOMER STATES THE TRANSMISSION IS CAUSING THE ENGINE TO DIE, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ENGINE WILL NOT CRANK WHEN ATTEMPTING TO START, TECHNICIAN FOUND THE FLYWHEEL TO APPEAR TO BE BROKEN CAUSING THE ENGINE NOT TO TURN OVER WHEN CRANKING. TECHNICIAN REMOVED TRANSMISSION TO FURTHER INSPECT AND FOUND THE FLYWHEEL TO INDEED BE BROKEN. TECHNICIAN IS GOING TO DIS ASSEMBLE TRANSMISSION AND INSPECT FOR OTHER POSSIBLE CONCERNS TO INSURE CUSTOMER SATISFACTION AND TO INSURE TRANSMISSION INTEGRITY UNDER WARRANTY. CUSTOMER WILL BE ASKED TO COVER PARTS ONLY COST OF NEW FLEX PLATE.	JONATHAN TAYLOR	$0.00
2017-08-29	TRANSMISSION - DIESEL - DODGE CUMMINS - FLEXPLATE UPGRADE - BD HD FORGED 1500 FT POUNDS OF TORQUE FLEX PLATE. (PART ONLY)	JONATHAN TAYLOR	$396.99
Sub-total			$396.99
Tax ($6.85%)			$27.19
Total			$424.18

Payments

Total Payments To Date			$424.18
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap