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Start Date	Description	Technician	Amount
2017-09-01	CUSTOMER STATES THE BRAKES ARE GRINDING, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND FRONT BRAKES TO BE AT 8/32" AND IN PROPER WORKING ORDER. TECHNICIAN CHECKED REAR BRAKES AND FOUND THE SHOE LINING TO BE AT 5/32". TECHNICIAN NOTED THERE WAS EXCESSIVE BRAKE DUST IN THE REAR BRAKES, TECHNICIAN CLEANED AND ADJUSTED REAR BRAKES.	TYLER SPANGLER	$0.00
2017-08-31	CUSTOMER STATES THE DASH IS SHORTING OUT AT RANDOM TIMES, THERE IS ALSO A CLICKING NOISE UNDER THE SHIFTER, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND MULTIPLE COMMUNICATION CODES; U0073 CONTROL MODULE COMMUNICATION, P0700, P0575 CRUISE CONTROL SWITCH SIGNAL, U0073 CML BUS A, U2107 LOSS COMMUNICATION W BODY CONTROL MODULE, U2105, U2100 CAN BUS COMMUNICATION. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN. TECHNICIAN FOUND THERE TO BE A COMMON CONCERN WITH THE VEHICLE SPEED SENSOR AND CIRCUIT CAUSING SIMILAR SYMPTOMS, TECHNICIAN FOUND THE WIRING HARNESS TO THE VEHICLE SPEED SENSOR TO BE ROUTED ALONGSIDE THE ENGINE AND IS STARTING TO MELT FROM THE HEAT OF THE ENGINE. TECHNICIAN RE INSULATED AND RE ROUTED THE WIRING HARNESS AND RE INSTALLED SENSOR. TECHNICIAN CLEARED THE CODES AND TEST DROVE TO FIND ALL TO BE IN WORKING ORDER AT THIS TIME.	LUKE HARRISON	$95.17
Sub-total			$95.17
Hazardous Materials Disposal			$4.28
Shop Supplies			$523
Sub-total			$104.68
Tax ($6.85%)			$6.52
Total			$111.20

Payments

Total Payments To Date			$111.20
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap