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Start Date	Description	Technician	Amount
2017-09-08	CUSTOMER STATES THE POWER STEERING WENT INOPERATIVE, THE GAUGES ARE INOPERATIVE, AND THE CAR IS ACTING SIMILAR TO DESCRIPTION IN PREVIOUS DIAGNOSIS. TECHNICIAN FOUND CODES RETURNED; U0073, U2107, U2105, U2100, U2111. TECHNICIAN CONTINUED DIAGNOSIS AND FOUND THERE TO BE A COMMON BODY GROUND ON THE LEFT SIDE OF THE ENGINE COMPARTMENT UNDER A RESERVOIR TO BE VERY POOR AND BADLY CORRODED. TECHNICIAN REPAIRED GROUND AND CLEARED CODES, TECHNICIAN RECOMMENDS TEST DRIVE TO SEE IF SYMPTOMS RETURN.	LUKE HARRISON	$51.70
Sub-total			$51.70
Hazardous Materials Disposal			$2.33
Shop Supplies			$2.84
Sub-total			$56.87
Tax ($6.85%)			$3.54
Total			$60.41

Payments

Total Payments To Date			$60.41
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap