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Start Date	Description	Technician	Amount
2017-05-08	CUSTOMER STATES, THERE IS SOMETHING BROKEN IN THE DRIVE TRAIN. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE FRONT DRIVE SHAFT FRONT MOST UNIVERSAL JOINT TO BE BROKEN. THE DRIVE SHAFT HAS SPUN AROUND AND DAMAGED MULTIPLE COMPONENTS. TECHNICIAN STATES THE FOLLOWING PARTS WILL NEED TO BE REPLACED; FRONT DRIVE SHAFT, RACK AND PINION STEERING GEAR, AND INSPECT WHILE PERFORMING REPAIRS. VEHICLE WILL NEED TO BE SENT OUT FOR EXHAUST REPAIRS AFTER COMPLETING DRIVE SHAFT AND RACK REPLACEMENT.	JONATHAN TAYLOR	$1,676.41
2017-06-13	PLEASE SUBLET TO RICKS MUFFLER FOR BROKEN CATALYTIC CONVERTER REPAIRS. CAT WAS ABLE TO BE WELDED TO REPAIR.	RUSSELL HUDSON	$65.00
2017-05-08	TECHNICIAN NOTES; WIPER BLADES ARE STREAKING, ENGINE OIL STICKER SHOWS OVER DUE, CABIN AIR FILTER IS DIRTY, SERPENTINE BELT IS CRACKED, BATTERY NEEDS TO BE CHARGED AND TESTED.	JONATHAN TAYLOR	$0.00
Sub-total			$1,741.41
Shop Supplies			$49.11
Sub-total			$1,790.52
Total			$1,790.52

Payments

Total Payments To Date			$0.00
Balance Remaining			$1,790.52

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KPI's

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KPI	Target	Actual	Gap