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Start Date	Description	Technician	Amount
2017-09-28	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2017-09-28	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. THIS ITEM HAS BEEN DECLINED BY WARRANTY COMPANY.	JONATHAN TAYLOR	$129.99
2017-10-04	TECHNICIAN ADDED ENGINE OIL DYE, AFTER CLEANING AND TEST DRIVING TECHNICIAN FOUND THERE TO BE DYE COMING FROM THE LOWER VALVE COVER GASKET AREA. TECHNICIAN FOUND THE VALVE COVER GASKET TO BE SEEPING AND RECOMMENDS REMOVE AND RE SEAL. TECHNICIAN NOTES IT IS LIKELY THERE COULD BE OTHER OIL LEAKS PRESENT AND RE CHECKING WOULD BE NECESSARY. CLASSIC CARE SERVICE AGREEMENT IS COVERING $121.82 TOWARDS PARTS, AND $76.14 TOWARDS LABOR ON THIS REPAIR LINE ITEM FOR A TOTAL COVERAGE AMOUNT OF $197.96. THERE IS A $200 DEDUCTABLE ON THIS CLAIM. AUTHORIZATION # C46150.	JONATHAN TAYLOR	$226.51
2017-09-29	TECHNICIAN NOTES, THE TRANSFER CASE FLUID WAS EXTREMELY LOW AND ALMOST BLACK. REQUIRES FLUID BEFORE WE ARE ABLE TO TEST DRIVE THE TRUCK FOR THE BRAKE CALIPER CONDITION. TECHNICIAN FOUND THE TRANSFER CASE FLUID TO BE LEAKING FROM THE REAR SLIP YOKE, TECHNICIAN RECOMMENDS REPLACE THE REAR SLIP YOKE, REAR TRANSFER CASE OUTPUT SEAL, AND DRIVE SHAFT UNIVERSAL JOINT. CLASSIC CARE SERVICE AGREEMENT IS COVERING $294.60 TOWARDS PARTS, AND $123.73 TOWARDS LABOR ON THIS REPAIR LINE ITEM FOR A TOTAL COVERAGE AMOUNT OF $417.89. THERE IS A $200 DEDUCTABLE ON THIS CLAIM. AUTHORIZATION # C46150.	JONATHAN TAYLOR	$538.40
Sub-total			$894.89
Shop Supplies			$49.11
Sub-total			$944.00
Tax ($6.85%)			$61.30
Total			$1,005.30

Payments

Total Payments To Date			$1,005.30
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap