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Start Date	Description	Technician	Amount
2017-09-29	CUSTOMER STATES VEHICLE DIES WHEN COMING TO A STOP, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE IDLE AIR CONTROL VALVE TO BE VERY DIRTY, TECHNICIAN REQUIRES THE REPLACEMENT OF THE IDLE AIR CONTROL VALVE AND VERIFICATION OF THE IDLE CIRCUIT FUNCTION IN ORDER TO CONTINUE DIAGNOSIS. TECHNICIAN CONTINUED DIAGNOSIS TO FIND MULTIPLE ENGINE VACUUM LEAKS. FIRST LEAK WAS DUE TO THE INCORRECT ROUTING OF THE PCV HOSE TO THE LARGE VACUUM PORT ON THE INTAKE MANIFOLD. SECOND VACUUM LEAK WAS DUE TO THE EGR VALVE PRESENT ON THE ENGINE, BUT NOT ORIGINAL FOR THE VEHICLE WAS ATTACHED TO CONSTANT VACUUM SOURCE FROM THE MANIFOLD. TECHNICIAN CORRECTED VACUUM CONDITIONS AND CONTINUED DIAGNOSIS TO FIND THE FUEL IS VAPOR LOCKING AND SHUTTING DOWN FUEL SUPPLY. TECHNICIAN LOOKED INTO THE FUEL ISSUES AND FOUND THE FUEL LINE ROUTED NEAR THE CATALYTIC CONVERTERS IS GETTING VERY HOT, TECHNICIAN TESTED THE CATALYTIC CONVERTERS AND FOUND BOTH CONVERTERS TO BE ABOUT 80% PLUGGED. TECHNICIAN CUT THE CONVERTERS OUT OF THE EXHAUST STREAM TO VERIFY ENGINE RUNNING PROPERLY AND FURTHER DIAGNOSIS BEFORE REPAIRING CONVERTERS. TECHNICIAN WAS NOW ABLE TO TEST DRIVE AND FOUND WHILE MONITORING THE FUEL TRIMS THE LONG TERM FUEL TRIMS ARE SHOWING RANDOM BUT MOSTLY VERY HIGH AND WAY OUT OF SPECIFICATION NEAR 30%. TECHNICIAN RECOMMENDS REPLACE THE OXYGEN SENSORS THAT HAVE LIKELY BEEN DAMAGED FROM THE EXCESSIVE OIL BEING BURNT AND RE CHECK.	LUKE HARRISON	$252.20
2017-10-18	PLEASE INSTALL NEW UPSTREAM OXYGEN SENSORS.	LUKE HARRISON	$258.00
2017-10-18	PLEASE REPAIR VACUUM LINES FROM ENGINE MANIFOLD TO TRANSFER CASE.	LUKE HARRISON	$150.53
2017-10-18	PLEASE REPLACE BOTH CATALYTIC CONVERTERS.	RUSSELL HUDSON	$560.00
2017-10-18	PLEASE REPLACE IDLE AIR CONTROL SOLENOID.	JONATHAN TAYLOR	$69.75
Sub-total			$1,290.48
Shop Supplies			$49.11
Sub-total			$1,339.59
Tax ($6.85%)			$88.40
Total			$1,427.98

Payments

Total Payments To Date			$1,427.98
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap