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Start Date	Description	Technician	Amount
2017-10-26	COURTESY INSPECTION (FREE)-CUSTOMER STATES, THERE IS ONLY TWO SCREWS HOLDING THE AIR FILTER HOUSING DOWN. PLEASE CHECK AND ADVISE. TECH WAS ABLE TO EXTRACT THE BROKEN BOLT AND ONLY THING THATS NEEDED IS TWO NEW OEM BOLTS.	LUKE HARRISON	$17.72
2017-10-26	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECH CHECKED AND FOUND CODE P3400-VTEC SYSTEM AND VALVE PAUSE SYSTEM (VPS) MALFUNCTION. TECH FOUND THE NEGATIVE BATTERY TERMINAL LOOSE AND ALSO FOUND THE OIL HAD RECENTLY BEEN CHANGED. THE CODE INDICATES AN ERROR WITH THE OIL FED VTEC SYSTEM AND FOUND IT MOST LIKELY THE ENGINE GOT A LITTLE LOW BEFORE THE LAST OIL CHANGE OR THE BATTERY BEING EXTREMELY LOOSE CAUSED A FALSE CODE. TECH VERIFIED OIL LEVEL AND CONDITION TO BE GOOD AND TIGHTENED BATTERY. TECH CLEARED CODE AND RECOMMENDS CUSTOMER DRIVE IT AND SEE IF CODE RETURNS.	LUKE HARRISON	$0.00
2017-10-26	CUSTOMER STATES, THE POWER STEERING IS STIFF. PLEASE CHECK AND ADVISE. TECH DUPLICATED CONCERN AND FOUND WE REPLACED THE POWER STEERING PUMP LAST INVOICE LAST SEPTEMBER 2016. TECH CALLED SUPPLIER AND WAS ABLE TO GET A REPLACEMENT PUMP UNDER WARRANTY.	JONATHAN TAYLOR	$0.00
2017-10-26	CUSTOMER STATES, THERE IS A CLICKING NOISE IN THE FRONT END WHEN TURNING RIGHT. PLEASE CHECK AND ADVISE. TECH DUPLICATED CONCERN AND FOUND A BULLETIN INDICATING THERE IS A KNOWN PROBLEM WITH THE OUTER CV AXLES CAUSING THIS CONCERN AND TECH VERIFIED AT LEAST ONE OF THE CV AXLES IS MAKING THE NOISE. TECH RECOMMENDS REPLACING BOTH CV AXLES TO CORRECT THE ISSUE CORRECTLY.	JONATHAN TAYLOR	$493.34
2017-10-26	LIGHT BULB REPLACEMENT (1)-RIGHT INNER TAIL LIGHT	TREY GALE	$11.99
Sub-total			$523.05
Hazardous Materials Disposal			$23.54
Shop Supplies			$28.77
Sub-total			$575.36
Tax ($6.85%)			$35.83
Total			$611.18

Payments

Total Payments To Date			$611.18
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap