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Start Date	Description	Technician	Amount
2017-12-07	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2017-12-07	CUSTOMER STATES THE ENGINE IS MAKING A NOISE AT IDLE UNLESS THE TRANSMISSION IS PLACED INTO NEUTRAL, THE CHECK ENGINE LIGHT COMES ON RANDOMLY, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE A CODE STORED PO302 MISFIRE ON CYLINDER #2. TECHNICIAN NOTES THE COIL AND SPARK PLUG ARE UNDER NEATH THE INTAKE MANIFOLD AND IN ORDER TO CONTINUE DIAGNOSIS WILL REQUIRE THE REMOVAL OF THE INTAKE MANIFOLD. TECHNICIAN NOTES THE POSSIBLE CAUSES OF THE MISFIRE WOULD INCLUDE A FOULED SPARK PLUG, A SHORTED IGNITION COIL, OR A POSSIBLE HEAD GASKET FAILURE WHICH IS A COMMON PROBLEM ON THIS VEHICLE.	LUKE HARRISON	$1,734.35
2017-12-15	UPON TEST DRIVE TECHNICIAN NOTED THE AIR BAG LIGHT CAME ON, TECHNICIAN FOUND CODE B1C2D FOR PASSENGER FRONT SEAT BELT BUCKLE TENSIONER. TECHNICIAN PERFORMED DIAGNOSIS ON SYSTEM AND FOUND THE RIGHT SIDE SEAT THORAX AIR BAG TO BE DEFECTIVE AND RECOMMENDS REPLACE.	RUSSELL HUDSON	$326.88
Sub-total			$2,061.23
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,158.60
Tax ($6.85%)			$141.19
Total			$2,299.80

Payments

Total Payments To Date			$2,299.80
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap