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Start Date	Description	Technician	Amount
2017-12-11	CUSTOMER STATES THE TRANSMISSION IS ACTING UP WHEN GETTING ON THE FREEWAY, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES; P0741, P1744, STORED FOR TCC CLUTCH LOCK UP. TECHNICIAN CHECKED AND FOUND MOST LIKELY CAUSE TO BE AN ELECTRICAL ISSUE, TECHNICIAN REMOVED TRANSMISSION PAN AND REPLACED TCC SOLENOID WITH TESTING DEVICE THAT LOCKS TORQUE CONVERTER MANUALLY BY PASSING ELECTRICAL SYSTEM. TECHNICIAN RE INSTALLED PAN AND FLUID AND VERIFIED THE TORQUE CONVERTER CLUTCH LOCK SYSTEM IS WORKING AS DESIGNED HYDRAULICALLY. THIS DETERMINED THE ISSUE TO BE IN THE ELECTRICAL. TECHNICIAN RECOMMENDS REPLACE THE TCC SOLENOID AND HARNESS AND RE CHECK. IF THE PROBLEM PERSISTS TECHNICIAN NOTES THERE COULD BE A TRANSMISSION CONTROL MODULE ISSUE, WIRING ISSUE, OR PROGRAMMING ISSUE. TECHNICIAN SERVICED TRANSMISSION FLUID AND FILTERS AT TIME OF DIAGNOSIS. NO LABOR IS BEING CHARGED. PARTS ARE BEING COVERED BY CUSTOMER.	LUKE HARRISON	$433.38
Sub-total			$433.38
Total			$433.38

Payments

Total Payments To Date			$433.38
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap