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Start Date	Description	Technician	Amount
2017-12-19	COURTESY INSPECTION (FREE) TECHNICIAN NOTES THE BATTERY IS TESTING BAD, THE TIRES ARE WORN TO THE POINT CORDS ARE SHOWING, TRANSMISSION FLUID IS SLIGHTLY DARK, AIR FILTER IS DIRTY, FRONT BRAKE PADS ARE 2/32", REAR SHOES ARE 3/32", HEADLIGHTS ARE FOGGY.	TYLER SPANGLER	$0.00
2017-12-19	CUSTOMER STATES THE VEHICLE WILL NOT START, AND MAKES A KNOCK, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ENGINE TO SOUND AS IF THERE IS LOW COMPRESSION WHEN CRANKING. TECHNICIAN CHECKED COMPRESSION ON ALL FOUR CYLINDERS AND FOUND ALL FOUR CYLINDERS TO BE AROUND 90-100 PSI. SPECIFICATION ON THIS VEHICLE SHOULD BE NEAR 180 PSI. TECHNICIAN FURTHERED DIAGNOSIS TO INSPECT FOR SIGNS OF INTERNAL ENGINE DAMAGE BY REMOVING THE OIL FILTER AND CUTTING OPEN. UPON CUTTING OPEN OIL FILTER TECHNICIAN FOUND THERE TO BE A LARGE AMOUNT OF METAL DEBRIS, WHICH APPEARS TO BE BEARING MATERIAL, PLUGGED IN EXCESS IN THE OIL FILTER. TECHNICIAN RECOMMENDS REPLACE ENGINE.	TYLER SPANGLER	$95.17
Sub-total			$95.17
Hazardous Materials Disposal			$4.28
Shop Supplies			$523
Sub-total			$104.68
Tax ($6.85%)			$6.52
Total			$111.20

Payments

Total Payments To Date			$111.20
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap