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Start Date	Description	Technician	Amount
2018-01-19	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A CODE ON FOR A CYLINDER MISFIRE. TECHNICIAN SWAPPED COILS AND SPARK PLUGS AND FOUND THE MISFIRE TO REMAIN ON THE SAME CYLINDER. TECHNICIAN RAN A COMPRESSION TEST AND FOUND COMPRESSION TO BE WITHIN SPECIFICATION. TECHNICIAN REMOVED INTAKE MANIFOLD TO CHECK INJECTORS AND FOUND THE INJECTORS TO BE OPERATING AS DESIGNED. TECHNICIAN NOTED THIS ENGINE IS COMMON FOR VALVE ISSUES THAT WILL TRIGGER MISFIRES. TECHNICIAN RECOMMENDS REMOVE THE CYLINDER HEAD AND SEND OUT FOR TESTING.	JONATHAN TAYLOR	$3,235.01
Sub-total			$3,235.01
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$3,332.38
Tax ($6.85%)			$221.60
Total			$3,553.98

Payments

Total Payments To Date			$3,553.98
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap