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Start Date	Description	Technician	Amount
2018-02-07	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2018-02-08	CUSTOMER STATES THE VEHICLE WAS DRIVEN IN FOUR LOW RANGE AND SMOKE STARTED FILLING THE CAB AREA. VEHICLE WAS THEN TOWED IN, PLEASE CHECK AND ADVISE. TECHNICIAN TOPPED OFF COOLANT AND FOUND THERE TO BE A LARGE LEAK AT THE REAR OF THE ENGINE AREA. TECHNICIAN REQUIRED REMOVING THE UPPER INTAKE TO DIAGNOSE. TECHNICIAN REMOVED INTAKE AND FOUND ONE OF THE HEATER CORE QUICK CONNECTS TO BE BROKEN, TECHNICIAN ALSO NOTED THERE IS A BREATHER HOSE THAT HAS BEEN MELTED, THE DPFE SENSOR HAS BEEN HOT AND CAUSED THE PLASTIC TUBES TO BREAK, AND THERE IS A WIRING HARNESS THAT LAID ACROSS THE INTAKE THAT HAS ALSO BEEN MELTED. TECHNICIAN NOTED THERE IS A FAIR CHANCE THE ENGINE HAS BEEN DAMAGED DUE TO THE EXCESSIVE HEAT. CUSTOMER HAS BEEN INFORMED AND HAS DECIDED TO HOLD OFF ON GOING FORWARD WITH REPAIRS.	LUKE HARRISON	$167.96
Sub-total			$167.96
Shop Supplies			$9.24
Sub-total			$177.20
Tax ($6.85%)			$11.50
Total			$188.70

Payments

Total Payments To Date			$188.70
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap