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Start Date	Description	Technician	Amount
2018-02-07	CUSTOMER STATES THE ENGINE IS DYING AND WILL NOT RE START AT RANDOM TIMES, PLEASE CHECK AND ADVISE. TECHNICIAN PERFORMED DIAGNOSIS AND FOUND MULTIPLE WIRING ISSUES IN THE MAIN HARNESS WHERE WIRES HAVE RUBBED THROUGH AND EVEN MELTED, TECHNICIAN REQUIRED EXTENSIVE HARNESS REPAIRS IN ORDER TO CONTINUE DIAGNOSIS. TECHNICIAN FURTHERED DIAGNOSIS AFTER WIRING REPAIRS AND FOUND THE ENGINE COMPUTER TO BE INTERNALLY SHORTED. TECHNICIAN RECOMMENDS REPLACE AND RE CHECK THE SYSTEM. TECHNICIAN NOTED THERE IS MOST LIKELY STILL A FAULTY GLOW PLUG ISSUE. TECHNICIAN COMPLETED WIRING REPAIRS AND ENGINE COMPUTER REPLACEMENT AND FOUND THE ENGINE IS NOW STARTING AND DRIVING AS DESIGNED. TECHNICIAN NOTED THERE IS STILL A CODE FOR THE AC SYSTEM AND THE GLOW PLUG SYSTEM THAT WILL REQUIRE ADDITIONAL DIAGNOSIS IF CUSTOMER DESIRES FURTHER REPAIRS.	LUKE HARRISON	$270.18
2018-03-05	USED ENGINE COMPUTER NUMBERS MATCH IDENTIFICATION CODES, NO WARRANTY OR RETURNS ON PARTS.	LUKE HARRISON	$250.00
Sub-total			$520.18
Shop Supplies			$28.61
Sub-total			$548.79
Total			$548.79

Payments

Total Payments To Date			$548.79
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap