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Start Date	Description	Technician	Amount
2018-02-08	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2018-02-08	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THERE IS A LONG CRANK TO START, PLEASE CHECK AND ADVISE. TECHNICIAN PULLED CODES P0300, P0335.	LUKE HARRISON	$0.00
2018-02-08	TECH FOUND THE RECENTLY REPLACED CRANKSHAFT POSITION SENSOR WAS DEFECTIVE. TECH REPLACED WITH OEM CHRYSLER CRANKSHAFT POSITION SENSOR AND NOW CODE P0335 IS GONE AND MISFIRE DATA IS WORKING AS DESIGNED. TECH CHECKED AND FOUND THE VEHICLE HAS AUTOLITE SPARK PLUGS INSTALLED WHICH ARE NOT RECOMMENDED FOR CHRYSLER PRODUCTS. TECH ALSO FOUND THE COILS ARE ORIGINAL WITH #2 COIL BOOT SHOWING DEFECTIVE. PLUG WIRES APPEAR TO BE NEW AND OK. TECH RECOMENDS REPLACING ALL 3 COIL/BOOT ASSEMBLIES, ALL 8 SPARK PLUGS AND RE-CHECKING MISFIRES. TECH ALSO NOTES THESE ENGINES ARE KNOWN FOR EXHAUST SEATS IN CYLINDER HEADS FOR FAILING. IF MISFIRE CONTINUES THEN HEADS WILL MOST LIKELY NEED REMOVED FOR FURTHER MISFIRE DIAGNOSIS.	LUKE HARRISON	$543.25
Sub-total			$543.25
Shop Supplies			$29.88
Sub-total			$573.13
Tax ($6.85%)			$37.21
Total			$610.34

Payments

Total Payments To Date			$610.34
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap