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Start Date	Description	Technician	Amount
2018-03-19	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2018-03-19	CUSTOMER STATES THE ENGINE IS SURGING AND BLOWING WHITE SMOKE OUT OF THE TAIL PIPE, PLEASE CHECK AND ADVISE. TECHNICIAN DUPLICATED THE CONCERN AND BELIEVES THERE IS AN INJECTOR ISSUE. TECHNICIAN MONITORED CONTRIBUTION RATES AND FOUND CYLINDER #1 INJECTOR TO BE OUT OF SPECIFICATION. TECHNICIAN REFERRED TO PREVIOUS WORK ORDER WHERE ENGINE WORK WAS PERFORMED AND NOTED CYLINDERS 2,3,4,5,&6 INJECTORS WERE PREVIOUSLY REPLACED WITH NEW BOSCH PARTS. CYLINDER #1 INJECTOR TESTED GOOD AT THE TIME AND WAS RE SEALED AND RE USED. ABSOLUTE AUTOMOTIVE HAS AGREED TO COVER THE LABOR INVOLVED UNDER WARRANTY AND IS ASKING CUSTOMER TO COVER COST OF NEW INJECTOR ON CYLINDER #1.	TYLER SPANGLER	$400.00
Sub-total			$400.00
Shop Supplies			$22.00
Sub-total			$422.00
Total			$422.00

Payments

Total Payments To Date			$422.00
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap