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Start Date	Description	Technician	Amount
2018-04-09	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND STATES THAT ONCE THE ENGINE HAS COME TO OPERATING TEMPERATURE THE TRANSMISSION SHIFTS REALLY HARD, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE CHECK ENGINE LIGHT ON WITH A MISFIRE CODE FOR CYLINDER #2. TECHNICIAN SWAPPED IGNITION COILS WITH CYLINDER #4 AND FOUND THE MISFIRE TO FOLLOW THE IGNITION COIL. PLEASE REPLACE THE IGNITION COIL AND CONTINUE DIAGNOSIS.	LUKE HARRISON	$54.24
Sub-total			$54.24
Total			$54.24

Payments

Total Payments To Date			$54.24
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap