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Start Date	Description	Technician	Amount
2018-05-30	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2018-05-30	CUSTOMER STATES THE CHECK ENGINE LIGHT IS COMING ON, THE TRUCK IS GOING INTO LIMP MODE, AND THE TRANSMISSION IS SHIFTING ERRATIC. ALL THESE THINGS ARE HAPPENING AT RANDOM. CUSTOMER NOTED THERE ARE MULTIPLE LOSS OF COMMUNICATION CODES PRESENT WHEN PROBLEM IS PRESENT, PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN STATED ABOVE. TECHNICIAN PULLED HISTORY COMMUNICATION CODES; U0100 AND U0121. TECHNICIAN PERFORMED DIAGNOSIS ON THE CIRCUITS RELATED TO THE CODES STORED IN HISTORY. TECHNICIAN CHECKED COMMON AREAS FOR CHAFFING, WIGGLED RELATED CONNECTIONS, AND FOUND NO CHANGE IN SYMPTOMS OR VISUAL ISSUES. TECHNICIAN DID FIND THERE TO BE A LOOSE NEGATIVE BATTERY TERMINAL AND TIGHTENED TERMINAL. TECHNICIAN ALSO NOTED THERE IS A RELAY COMMON TO FAIL THAT COULD BE RELATED TO THE CONCERN, TECHNICIAN SWAPPED RELAY WITH ANOTHER UNIMPORTANT RELAY TO VERIFY. TECHNICIAN AGAIN TEST DROVE AND WAS STILL UNABLE TO DUPLICATE THE CONCERNS. TECHNICIAN RECOMMENDS CUSTOMER PICK UP AND DRIVE TO SEE IF SYMPTOMS RETURN. IF SYMPTOM RETURN TECHNICIAN RECOMMENDS CUSTOMER TO RETURN AT TIME OF PROBLEMS BEING ACTIVE FOR FURTHER DIAGNOSIS.	LUKE HARRISON	$95.17
2018-05-31	TECHNICIAN NOTES; HYDRO BOOST BRAKE PEDAL VIBRATION, POWER STEERING PRESSURE LINES ARE LEAKING, TRANSMISSION GEAR SELECTOR SEAL IS LEAKING, SLIP YOKE IS BAD, FUEL FILTER IS RECOMMENDED BY MILEAGE, REAR DIFFERENTIAL FLUID IS BLACK.	TREY GALE	$0.00
Sub-total			$95.17
Hazardous Materials Disposal			$4.28
Shop Supplies			$523
Sub-total			$104.68
Tax ($6.85%)			$6.52
Total			$111.20

Payments

Total Payments To Date			$111.20
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap