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Start Date	Description	Technician	Amount
2018-06-06	COURTESY INSPECTION (FREE)	JONATHAN TAYLOR	$0.00
2018-06-05	CUSTOMER STATES THERE IS TRANSMISSION FLUID LEAKING BADLY, AND THE TORQUE CONVERTER IS SHUTTERING, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE TRANSFER CASE TO HAVE A HOLE FROM THE PUMP IN THE REAR CASE HALF, AND THE TRANSMISSION IS SEVERAL QUARTS OVERFULL AND IS BLOWING OUT OF THE TOP TRANSMISSION VENT. TECHNICIAN TEST DROVE AND FOUND NO REASON TO BELIEVE THERE IS A FAULT IN THE TRANSMISSION. TECHNICIAN RECOMMENDS REPAIR THE TRANSFER CASE, SET TRANSMISSION FLUID TO CORRECT LEVEL, AND RE CHECK. TECHNICIAN REPAIRED TRANSFER CASE AND TEST DROVE TO FIND THE TRANSMISSION SHIFTING AS DESIGNED, THE TRANSFER IS OPERATING AS DESIGNED. TECHNICIAN DID NOTE THERE WAS A SMALL AMOUNT OF TRANSMISSION FLUID STARTING TO SEEP FROM THE FRONT AREA OF THE TRANSMISSION, MOST LIKELY A FRONT PUMP SEAL ISSUE. TECHNICIAN ALSO NOTED THE TRANSMISSION PUMP HAS A WHINE TYPE NOISE WHEN COLD THAT GOES AWAY AS SOON AS THE TRANSMISSION COMES TO OPERATING TEMPERATURE. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS.	JONATHAN TAYLOR	$0.00
2018-06-07	TECHNICIAN NOTES; LEFT REVERSE LIGHT, ALL FOUR CORNER OUTER MARKER BULBS OUT, NO OIL STICKER, MULTIPLE ENGINE OIL LEAKS, TUNE UP IS DUE BY MILES, BOTH INNER TIE RODS HAVE PLAY, IDLER AND PITMAN ARM HAVE PLAY, FRONT SHOCKS ARE LEAKING, RECOMMEND FUEL FILTER BY MILES, ABS LIGHT COMES ON INTERMITTENTLY WHEN DRIVING, FUEL GAUGE IS INOPERATIVE, OIL GAUGE IS INOPERATIVE.	JONATHAN TAYLOR	$0.00
2018-06-11	TRANSFER CASE UPDATE, GM 263 XHD PUMP CLIP UPDATE. TECHNICIAN FOUND THERE TO BE A HOLE IN THE REAR HOUSING OF THE CASE FROM THE PUMP RUBBING. TECHNICIAN DISMANTLED AND FOUND THE INTERNALS OF THE TRANSFER CASE TO BE IN PROPER WORKING ORDER, PLEASE REPLACE CASE HALF AND UPDATE.	JONATHAN TAYLOR	$733.31
Sub-total			$733.31
Hazardous Materials Disposal			$33.00
Shop Supplies			$40.33
Sub-total			$806.64
Tax ($6.85%)			$50.23
TOW FROM MATT WALKER			$150.00
Total			$1,006.87

Payments

Total Payments To Date			$1,006.87
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap