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Start Date	Description	Technician	Amount
2018-06-28	COURTESY INSPECTION (FREE) PLEASE CHECK TO SEE IF THIS VEHICLE IS STILL UNDER POWER TRAIN WARRANTY.	JONATHAN TAYLOR	$0.00
2018-06-28	CUSTOMER STATES THE TRANSMISSION LOST ALL MOMENTUM AND WILL NOT DRIVE FORWARD OR BACKWARDS, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE INTERNAL DAMAGE TO THE TRANSMISSION AND RECOMMENDS REPLACE THE UNIT WITH A RE MANUFACTURED TRANSMISSION. THIS REPAIR WILL CARRY A 3 YEAR 100,000 MILE WARRANTY ON PARTS AND LABOR ONLY. IT WILL BE REQUIRED TO INSPECT THE FLUID PAN FOR EXCESSIVE DEBRIS, IF EXCESSIVE DEBRIS IS FOUND THE RADIATOR WILL BE REQUIRED TO REPLACE IN ADDITION TO THIS REPAIR IN ORDER TO UPHOLD WARRANTY.	JONATHAN TAYLOR	$3,378.00
2018-07-04	TECHNICIAN FOUND THE TRANSMISSION PAN TO BE FULL OF MATERIAL DUE TO A CATASTROPHIC FAILURE, TECHNICIAN REQUIRES THE REPLACEMENT OF THE RADIATOR IN ORDER TO UPHOLD WARRANTY.	JONATHAN TAYLOR	$470.86
Sub-total			$3,848.86
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$3,946.23
Tax ($6.85%)			$263.65
Total			$4,209.88

Payments

Total Payments To Date			$4,209.88
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap