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Start Date	Description	Technician	Amount
2018-06-28	CUSTOMER STATES THE ENGINE DIED AND WILL NOT RE START, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ENGINE WILL ONLY RUN FOR ABOUT 5 MINUTES OF DRIVING AND THEN WILL DIE AND NOT RE START. TECHNICIAN CHECKED LOW PRESSURE FUEL PUMP AND FOUND THE AFTERMARKET PUMP PRESSURE TO BE PUTTING OUT 25 PSI, SPECIFICATION ON THIS TRUCK SHOULD BE BETWEEN 10-13 PSI. TECHNICIAN MODIFIED THE FUEL REGULATOR SPRING AND WAS ABLE TO REGULATE PRESSURE AT 12 PSI. TECHNICIAN TEST DROVE AND FOUND SYMPTOMS STILL PRESENT. TECHNICIAN FURTHER INVESTIGATED AND NOTICED THE FASS PUMP SUPPLY HOSE IS ROUTED TO THE FACTORIES RETURN LINE PORT AND THE RETURN LINE IS NOT VISIBLE WITH THE TANK INSTALLED. TECHNICIAN REMOVED TANK TO FURTHER DIAGNOSE AND FOUND THE RETURN LINE TO BE BLOCKED OFF AND UNABLE TO RETURN FUEL. TECHNICIAN ALSO VERIFIED THE SUCTION HOSE TO THE FASS PUMP IS INDEED INSTALLED ON THE WRONG PUMP PORT. TECHNICIAN REMOVED SENDING UNIT IN TANK AND ALSO FOUND THE SENDING UNIT IS UPDATED WITH THE FACTORY PUMP IN THE SENDING UNIT. TECHNICIAN NOTED THIS SENDING UNIT WILL NOT WORK WITH A FASS SYSTEM AND WILL REQUIRE A FASS DRAW STRAW IN ORDER TO PROPERLY PULL FUEL FROM THE TANK. PLEASE INSTALL DRAW STRAW AND PROPERLY ROUTE SUPPLY AND RETURN HOSES AND RE INSTALL TANK TO RE CHECK THE HIGH PRESSURE FUEL SYSTEM.	TYLER SPANGLER	$445.34
2018-10-12	PLEASE REMOVE THE VP44 HIGH PRESSURE INJECTION PUMP TO SEND OUT TO INDUSTRIAL INJECTION FOR WARRANTY REPAIRS.	TYLER SPANGLER	$353.51
Sub-total			$798.85
Total			$798.85

Payments

Total Payments To Date			$798.85
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap