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Start Date	Description	Technician	Amount	Delete?	Decline?
2018-07-12	ALIGNMENT - FRONT END	TYLER SPANGLER	$69.99	X	%
2018-07-12	AXLE SEALS FRONT DIFFERENTIAL CHEVROLET GMC TRUCK/SUV. BOTH FRONT SEALS.	TYLER SPANGLER	$337.81	X	%
2018-07-12	BATTERY ACDELCO STANDARD REPLACEMENT	TYLER SPANGLER	$95.32	X	%
2018-07-12	BG - 4X4 FRONT DEFERENTIAL SYNTHETIC SERVICE WITH PROTECTION PLAN	TYLER SPANGLER	$140.74	X	%
2018-07-12	BG - FLUSH - BRAKE	TYLER SPANGLER	$79.99	X	%
2018-07-12	BG - FLUSH - POWER STEERING	TYLER SPANGLER	$99.99	X	%
2018-07-12	BG - FLUSH - TRANSMISSION	TYLER SPANGLER	$173.86	X	%
2018-07-12	BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. PLEASE REPLACE ROTORS.	TYLER SPANGLER	$341.95	X	%
2018-07-12	DIESEL - CHEVROLET 2000-2014 FABTECH HD INNER AND OUTER TIE-ROD END UPGRADE KIT. AN ALIGNMENT IS REQUIRED AFTER REPAIR. (IF USING ON STOCK HEIGHT TRUCK A MOOG SWAY BAR LINK WILL BE REQUIRED IN ADDITION #K700542)	TYLER SPANGLER	$354.99	X	%
2018-07-12	DIESEL - CHEVROLET GMC 2500-3500 2000-2010 COGNITTO IDLER AND PITMAN ARM BRACE HD KIT	TYLER SPANGLER	$329.99	X	%
2018-07-12	FRONT SHOCK BUSHINGS HAVE PLAY PLEASE REPLACE FRONT SHOCKS	TYLER SPANGLER	$307.65	X	%
2018-07-12	FUEL FILTER REPLACMENT - GM SILVERADO 93-2002	TYLER SPANGLER	$58.74	X	%
2018-07-12	PLEASE UPGRADE ALL FOUR SHOCKS TO BILSTEIN 5100 SHOCKS	TYLER SPANGLER	$785.99	X	%
2018-07-12	SWAY BAR LINK BUSHINGS CRACKED PLEASE REPLACE SWAY BAR LINKS	TYLER SPANGLER	$123.86	X	%
2018-07-12	TECHNICIAN FOUND THERE TO BE EXCESSIVE PLAY IN BOTH UPPER BALL JOINTS, INNER AND OUTER TIE RODS. THERE IS PLAY IN THE IDLER AND PITMAN ARM, AND BOTH LOWER BALL JOINTS.	TYLER SPANGLER	$1,818.55	X	%
Sub-total			$5119.40
Shop Supplies			$59.11
Sub-total			$5178.51
Tax ($7.25%)			$371.16
Total			$5549.67

KPI's

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KPI	Target	Actual	Gap