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Start Date	Description	Technician	Amount
2018-07-17	CUSTOMER STATES THE TRANSMISSION DOWNSHIFTED GETTING OFF THE FREEWAY REALLY HARD AND NOW THE TRUCK WILL NOT MOVE FORWARD OR BACKWARDS, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE A LARGE AMOUNT OF METAL DEBRIS IN THE TRANSMISSION PAN, THE FILTERS ARE PLUGGED AND THERE IS NO LINE PRESSURE WHICH IS CAUSING THE FAILURE. TECHNICIAN REMOVED THE TRANSMISSION AND WENT THROUGH THE RE BUILD TO VERIFY ALL INTERNALS FROM RE BUILD ARE STILL IN PERFECT OPERATING CONDITION. TECHNICIAN BELIEVES THE METAL CAME FROM THE COOLER AS A RESULT OF THE PREVIOUS FAILURE. PLEASE REPLACE THE TRANSMISSION COOLER AS WELL. THE TRANSMISSION PORTION OF THIS REPAIR IS BEING COVERED UNDER WARRANTY THROUGH ABSOLUTE AUTOMOTIVE. THE TRANSMISSION COOLER IS BEING COVERED BY THE CUSTOMER.	TREY GALE	$428.47
Sub-total			$428.47
Shop Supplies			$23.57
Sub-total			$452.04
Tax ($6.85%)			$29.35
Total			$481.39

Payments

Total Payments To Date			$481.39
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap