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Start Date	Description	Technician	Amount
2018-07-19	CUSTOMER STATES THE VEHICLE WILL NOT READY TO PASS EMISSIONS, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE NO PENDING CODES, TECHNICIAN FIRST NOTED THE FUEL IS ALMOST EMPTY, PLEASE TOP OFF FUEL TO BE WITHIN PARAMETERS FOR SETTING READINESS. TECHNICIAN TEST DROVE AND MONITORED APPLICABLE DATA TO FIND ALL SENSORS TO BE OPERATING WITHIN SPECIFICATION. TECHNICIAN CHECKED AND FOUND THERE TO BE A SOFTWARE UPDATE AVAILABLE FROM FORD TO ADDRESS AN EMISSIONS READINESS ISSUE. TECHNICIAN HAD THE SOFTWARE UPDATE PERFORMED AND COMPLETED A DRIVE CYCLE TO FIND THE VEHICLE TO PASS EMISSIONS.	RUSSELL HUDSON	$84.17
Sub-total			$84.17
Shop Supplies			$4.63
Sub-total			$88.80
FUEL			$60.00
REFLASH ECM AT FORD DEALER			$120.00
Total			$268.80

Payments

Total Payments To Date			$268.80
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap