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Start Date	Description	Technician	Amount
2018-07-20	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES.	TYLER SPANGLER	$36.30
2018-07-19	COURTESY INSPECTION (FREE) AC BELT CRACKING, COOLANT LOW, REAR DRIVE LINE FRONT U-JOINT IS THROWING GREASE, NO OIL ON DIPSTICK.	TYLER SPANGLER	$0.00
2018-07-20	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON AND THE CAR SHAKES BADLY AT IDLE, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A P0300 RANDOM CYLINDER MISFIRE CODE. TECHNICIAN WAS ABLE TO NARROW DOWN THE MISFIRE TO CYLINDER 2. TECHNICIAN REMOVED SPARK PLUG AND COIL AND SWITCHED THEM WITH DIFFERENT CYLINDERS. THE MISFIRE FOLLOWED THE COIL. TECHNICIAN RECOMMENDS REPLACING ALL 6 COILS AND SPARK PLUGS. CUSTOMER WOULD LIKE TO REPLACE ONLY THE CYLINDER 2 IGNITION COIL. TECH HIGHLY RECOMMENDS SPARK PLUGS SINCE HE VISUALLY INSPECTED AND FOUND THEM TO BE IN POOR CONDITION AND TECH ALSO RECOMMENDS REPLACING REMAINING 5 IGNITION COILS. TECH RECOMMENDS THESE AS PREVENTATIVE MAINTENANCE. TECHNICIAN NOTES AFTER INSTALLING THE IGNITION COIL ON CYLINDER 2 THE CHECK ENGINE LIGHT IS CURRENTLY OFF AND THE VEHICLES IDLE IMPROVED SIGNIFICANTLY. THERE IS STILL A POSSIBILITY OF GETTING OTHER MISFIRES DOWN THE LINE DUE TO THE OTHER IGNITION COILS, OR THE CONDITION OF THE SPARK PLUGS.	TYLER SPANGLER	$128.59
2018-07-19	PLEASE EXTRACT REAR SCREWS AND INSTALL FRONT AND REAR LICENSE PLATES AS PER CUSTOMER REQUEST.	TYLER SPANGLER	$19.03
Sub-total			$183.92
Hazardous Materials Disposal			$828
Shop Supplies			$10.12
Sub-total			$202.32
Tax ($6.85%)			$12.60
Total			$214.92

Payments

Total Payments To Date			$214.92
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap