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Start Date	Description	Technician	Amount
2018-07-19	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2018-07-19	CUSTOMER STATES THE VEHICLE WILL NOT PASS EMISSIONS, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ECT SENSOR TO BE READING AT -40 DEGREES AT ALL TIMES AND THE SENSOR IS LEAKING, TECHNICIAN RECOMMENDS REPLACE THE SENSOR AND MANUAL TEST EMISSIONS. TECHNICIAN MANUAL TESTED EMISSIONS AFTER REPLACING SENSOR AND THE READINGS ARE CLOSER TO PASSING BUT STILL NOT ENOUGH TO PASS. TECHNICIAN NOTED THERE IS A RANDOM MULTIPLE CYLINDER MISFIRE PRESENT, TECHNICIAN FOUND THERE TO BE A SPARK PLUG WIRE OFF ONE OF THE SPARK PLUGS AND IN POOR CONDITION. TECHNICIAN REMOVED A SPARK PLUG TO VISUALLY INSPECT AND NOTED THERE IS SEVERE WEAR ON THE PLUGS. TECHNICIAN RECOMMENDS PERFORM A TUNE UP, CHANGE ENGINE OIL, AND RE TEST EMISSIONS AND CONTINUE DIAGNOSIS IF NECESSARY AT THAT POINT. REFER TO SEPARATE LINE ITEMS FOR FURTHER DETAILS ON TUNE UP, OIL CHANGE, AND FUEL FILTER.	TYLER SPANGLER	$132.11
2018-07-19	STATE - EMISSIONS TEST (ONLY)*	TYLER SPANGLER	$35.00
Sub-total			$167.11
Shop Supplies			$9.19
Sub-total			$176.30
Tax ($6.85%)			$9.05
Total			$185.35

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$185.35
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap