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Start Date	Description	Technician	Amount
2018-08-08	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2018-08-10	CUSTOMER STATES, THERE IS A GRINDING NOISE COMING FROM THE FRONT END. SOMETIMES YOU NEED TO DRIVE IT FOR ABOUT 30 MINS BEFORE IT STARTS MAKING THE NOISE. WHEN IT IS ACTING UP, YOU CAN TURN THE WHEEL AT A COMPLETE STOP AND HEAR THE NOISE. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE POWER STEERING PUMP TO BE WEAK MAKING NOISE. TECHNICIAN RECOMMENDS REPLACING THE PUMP AND RECHECKING FOR OTHER NOISES. CUSTOMER HAS BEEN INFORMED OF THE ISSUE AND WOULD LIKE TO JUST TAKE THE CAR WITHOUT PREFORMING ANY REPAIRS.	TREY GALE	$95.17
Sub-total			$95.17
Shop Supplies			$523
Sub-total			$100.40
Tax ($6.85%)			$6.52
Total			$106.92

Payments

Total Payments To Date			$106.92
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap