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Start Date	Description	Technician	Amount
2018-08-31	ALIGNMENT - FRONT END	TREY GALE	$74.99
2018-08-31	BG - FLUSH - TRANSMISSION - THIS SERVICE IS GOOD FOR VEHICLES THAT RUN A STANDARD DEXRON III ATF ONLY.	TREY GALE	$189.99
2018-08-31	BG - SYNTHETIC FRONT DIFFERENTIAL SERVICE	TREY GALE	$149.99
2018-08-24	COURTESY INSPECTION (FREE)	KYLE METCALF	$0.00
2018-08-24	CUSTOMER STATES THE VEHICLE WILL NOT START, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A LOOSE CONNECTION FOR THE MAIN VOLTAGE CABLE TO THE STARTER, TECHNICIAN TIGHTENED CONNECTION AND IT SEEMS TO BE WORKING AND STARTING AS DESIGNED. AFTER SITTING THE WEEKEND TECHNICIAN WENT TO START THE VEHICLE AND IT CLICKED A COUPLE TIMES AND WOULD NOT CRANK BEFORE TURNING OVER AND STARTING RIGHT UP. TECHNICIAN WAS UNABLE TO VERIFY THE FAULT IN THE SHORT AMOUNT OF TIME THE PROBLEM WAS PRESENT HOWEVER TECHNICIAN BELIEVES THE STARTER ITSELF MAY HAVE BEEN CAUSING THE ISSUE. TECHNICIAN RECOMMENDS REPLACE THE STARTER AND RE CHECK.	TREY GALE	$577.71
2018-08-24	CUSTOMER STATES THERE IS A VIBRATION WHEN DRIVING AT FREEWAY SPEEDS, PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND DUPLICATED THE CONCERN. TECHNICIAN NOTED THERE ARE MULTIPLE FACTORS CONTRIBUTING TO THE CONCERN. TECHNICIAN NOTED THE SHOCKS ARE EXTREMELY WORN, THE FRONT TIRES ARE CUPPED, THE TIRES FEEL AS IF THEY MAY BE OUT OF BALANCE, AND THE ALIGNMENT IS IN QUESTION. TECHNICIAN RECOMMENDS PERFORM LISTED REPAIRS AND RE CHECK.	TREY GALE	$47.59
2018-08-30	LIGHT BULB REPLACEMENT (1) RIGHT SIDE HEADLIGHT. PLEASE VERIFY FAILURE AND REPAIR. RIGHT SIDE HID BULB WAS OUT. TECHNICIAN REPLACED BULB AND NOTED THE COLOR OF THE NEW BULB IS A LITTLE DIFFERENT THAN THE OLD BULB. TECHNICIAN NOTES IF THE CUSTOMER WOULD LIKE THEM TO MATCH THE LEFT SIDE WILL NEED TO BE REPLACED WITH A NEW BULB AS WELL. CUSTOMER HAS OPTED TO REPLACE BOTH HEADLIGHT BULBS.	TREY GALE	$142.50
2018-08-31	PLEASE REPLACE THE FRONT STRUTS.	TREY GALE	$564.06
2018-08-31	PLEASE REPLACE THE REAR AIR SHOCKS.	TREY GALE	$556.85
2018-08-31	T-CASE SERVICE (SYNTHETIC)	TREY GALE	$103.79
2018-08-30	TECHNICIAN NOTES; PARK BRAKE IS INOPERATIVE, TRANSMISSION FLUID IS DARK, POWER STEERING LINE IS SEEPING, FRONT DIFFERENTIAL FLUID IS DARK AND LOW, TRANSFER CASE FLUID IS DARK.	KYLE METCALF	$0.00
2018-08-31	TIRES - ROTATE AND BALANCE	TREY GALE	$39.99
Sub-total			$2,447.45
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$2,544.82
Tax ($6.85%)			$167.65
Total			$2,712.47

Payments

Total Payments To Date			$2,712.47
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap