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Start Date	Description	Technician	Amount
2018-09-27	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES; P2704, P0721, P1794, P2706, P1790. TECHNICIAN CLEARED CODES AND TEST DROVE TO FIND CODE P0721 TO RETURN. TECHNICIAN NOTED THE CODE IS A FAULT IN THE OUTPUT SHAFT SPEED SENSOR CIRCUIT. TECHNICIAN PERFORMED DIAGNOSIS AND FOUND THE WIRING HARNESS TO THE TRANSMISSION HAS FALLEN DOWN AND IS CONTACTING THE FRONT DRIVE SHAFT. THE WIRES HAVE BEEN CHAFFED AND THERE ARE MULTIPLE WIRES VISIBLE IN THE HARNESS THAT ARE SHORTED OUT TO THE DRIVE SHAFT. TECHNICIAN RECOMMENDS DIS MANTLE THE HARNESS AND INSPECT FOR FURTHER POSSIBLE DAMAGE AND REPAIR HARNESS. TECHNICIAN REPAIRED HARNESS AND RE CHECKED TO FIND VOLTAGE AND SENSOR DATA IS NOW READING WITHIN LIMITS HOWEVER THERE IS A CODE P0720. TECHNICIAN TRACED CODE BACK TO A SUSPECTED FAULT IN THE ATS CO PILOT TRANSMISSION CONTROLLER, TECHNICIAN DIS CONNECTED THE UNIT AND THE CODE AND SYMPTOMS WENT AWAY. CUSTOMER WAS INFORMED AND ASKED TO LEAVE THE ATS MODULE DISCONNECTED AND TO REMOVE IT ENTIRELY. THE SYSTEM IS NOW WORKING AS DESIGNED.	LUKE HARRISON	$270.18
Sub-total			$270.18
Shop Supplies			$14.86
Sub-total			$285.04
Total			$285.04

Payments

Total Payments To Date			$285.04
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap