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Start Date	Description	Technician	Amount	Delete?	Decline?
2018-10-17	ENGINE - ****SPECIAL INSTRUCTION FOR NEW ENGINE REPLACEMENT, ENGINE OIL AND FILTER MUST BE REPLACED AT THE FIRST 1,000 MILES (LUBE STICKER HAS BEEN SET ACCORDINGLY). FOLLOWING THE FIRST SERVICE, REGULAR INTERVALS ARE REQUIRED. CUSTOMER IS ALSO REQUIRED TO BRING THE VEHICLE BACK IN AT THE FIRST 1,000 MILES FOR AN ENGINE RE CHECK TO VERIFY BREAK IN AND OVERALL CONDITION.******	LUKE HARRISON	$0.00	X	%
2018-10-17	ENGINE - DIESEL - DODGE - 5.9L I6 2003-2006 - PLEASE INSTALL RE MANUFACTURED LONG BLOCK. INCLUDES TESTING INJECTORS AND TURBO, IF ANY INJECTORS OR TURBO PROBLEMS ARE FOUND ADDITIONAL COSTS WILL APPLY AND WILL BE REQUIRED IN ORDER TO UPHOLD WARRANTY. ALSO RECOMMENDED BUT NOT INCLUDED IN THIS QUOTE IS ARP HEAD STUDS, AVAILABLE AT ADDITIONAL CHARGE. THIS REPAIR WILL COME WITH A 1 YEAR UNLIMITED MILE WARRANTY ON PARTS AND LABOR ONLY. WARRANTY DOES NOT COVER ABUSE OR UNAUTHORIZED PERFORMANCE UPGRADES, WARRANTY ALSO DOES NOT COVER BURNT PISTONS OR BURNT HOLES IN PISTONS DUE TO ABUSE OR EXCESSIVE HEAT. ENGINE ALSO INTENDS TO RE USE THE HIGH PRESSURE FUEL INJECTION CP3 PUMP, NEW PUMP WOULD BE ADDITIONAL IF REQUIRED.	LUKE HARRISON	$11,237.98	X	%
Sub-total			$11,237.98
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$11,355.35
Tax ($7.25%)			$814.75
Total			$12,170.10

KPI's

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KPI	Target	Actual	Gap