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Start Date	Description	Technician	Amount
2018-10-17	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2018-10-17	CUSTOMER STATES THERE IS A GRINDING NOISE IN THE FRONT END, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE NOISE TO BE COMING FROM THE LEFT FRONT WHEEL BEARING, TECHNICIAN ALSO NOTED THE LEFT FRONT UNIVERSAL AXLE JOINT IS BAD. PLEASE REPLACE THE LEFT FRONT WHEEL BEARING AND HUB ASSEMBLY AS WELL AS THE UNIVERSAL JOINT. TECHNICIAN COMPLETED REPAIRS AND FOUND THERE TO BE A SMALL CLICK NOISE COMING FROM THE RIGHT SIDE WHEN SLOWING TO A STOP. TECHNICIAN BELIEVES THE NOISE IS COMING FROM THE RIGHT SIDE FRONT AXLE UNIVERSAL JOINT AND RECOMMENDS REPLACE JOINT. CUSTOMER HAS DECLINED THE RIGHT SIDE JOINT AT THIS TIME.	TYLER SPANGLER	$553.09
2018-10-29	TECHNICIAN NOTES; WIPER BLADES ARE STREAKY, PITMAN ARM TIE ROD HAS SLIGHT POP UNDER LOAD, INNER TIE ROD HAS SLIGHT POP UNDER LOAD, BALL JOINTS HAVE VERTICAL PLAY ONLY, VERY MINOR SEEPS PRESENT AT TRANSMISSION PAN AND OIL PAN.	TREY GALE	$0.00
Sub-total			$553.09
Shop Supplies			$30.42
Sub-total			$583.51
Total			$583.51

Payments

Total Payments To Date			$583.51
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap