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Start Date	Description	Technician	Amount
2018-11-02	BATTERY ACDELCO STANDARD REPLACEMENT. THE PRICE FOR EACH BATTERY GROUP SIZE IS DIFFERENT, PLEASE IDENTIFY GROUP SIZE AND ADJUST PRICE FROM THIS JOB ACCORDINGLY. OUR BATTERIES HAVE A 36 MONTH PART ONLY WARRANTY FROM THE DATE IT WAS MANUFACTURED	LUKE HARRISON	$129.99
2018-11-01	CUSTOMER STATES, THE VEHICLE WAS MAKING A WHINING NOISE AFTER FILLING IT WITH FUEL. AFTER THEY SHUT IT OFF, THE VEHICLE WOULDN'T RESTART LIKE IT HAD A DEAD BATTERY. THEY WERE ABLE TO JUMP START THE VEHICLE, AND GET IT RUNNING AGAIN, HOWEVER THE VEHICLE WAS STILL MAKING THAT WHINING NOISE AND FEELS LIKE IT IS HESITATING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE BATTERY TERMINALS WERE EXTREMELY LOOSE AND NOT MAKING A SOLID CONNECTION. WE NEED TO START WITH REPLACING AT LEAST ONE TERMINAL AND CHECKING THE BATTERY BEFORE WE CAN CONTINUE DIAGNOSIS. TECHNICIAN NOTES, ONCE WE WERE ABLE TO START AND RUN THE VEHICLE, IT SOUNDED LIKE THE POWER STEERING PUMP IS GETTING WEAK CAUSING A SLIGHT WHINING NOISE. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER DIAGNOSIS AT THIS TIME.	LUKE HARRISON	$54.06
Sub-total			$184.05
Shop Supplies			$10.12
Sub-total			$194.17
Tax ($6.85%)			$12.61
Total			$206.77

Payments

Total Payments To Date			$206.77
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap